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Solved: I know the IRS phone number is 800-829-1040, but ...
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday. When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.. So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.